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Treval Guest House Terms and Conditions
Breakfast
Breakfast is typically served between 8.30am and 9am
Check-in and check-out
Check-in is normally from 2pm to 9pm unless otherwise agreed.
Check-out is by 10.30am please so that rooms can be prepared for new guests.
Smoking
Smoking is not allowed anywhere inside the premises.
Pets
We regret that pets cannot be accommodated. Guide or hearing dogs are welcome of course.
Method of Payment
Payment can be made either by cash or cheque please.
Deposit
With all bookings we require a non-refundable deposit of one night's tariff per person.
Left property
A standard charge of £5 plus the cost of postage will be made for the return, on request, of property left at the Guest House. Any such item(s) will be despatched on receipt of payment. The Guest House cannot accept responsibility for loss or damage in transit.
Property not claimed by the owner within two weeks of departure will be given to charity or destroyed.
Damage to property
Guests causing damage to Guest House property (including accidental damage) will be charged for its replacement or repair. The person making the booking will be deemed liable if the person causing the damage is unable to pay the charges.
Cancellation or Curtailment
We recommend that you consider insurance to cover eventualities such as personal emergencies and travel disruption; details of one policy can be found via www.cancellationplan.com.
In the event of cancellation or curtailment of your stay the person making the booking may be liable for charges depending on the notice given.
Cancellation / curtailment charges are payable on the date of cancellation / curtailment and are calculated as follows:
Notice give to Cancellation charge as percentage of total booking cost.
Treval Guest House Curtailment charge as percentage of cost of unused stay.
60 days or more Deposit only
30-60 days 35%
15-30 days 55%
8-14 days 65%
1-7 day(s) 100%
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